Shipping policy
🚚 Shipping & Pickup Info
📮 All orders are shipped using Australia Post.
Shipping Within Australia
- Expect delivery in 2 to 7 business days
- Flat-rate shipping: $16 anywhere in Australia
🌏 International Shipping
- Delivery timeframe: 6 to 15 business days
- Shipping costs are calculated at checkout and may vary depending on your location, product size, and weight
📍 Local Pickup
- We’re located in Hunter Valley, NSW 2333
- Want to pick up your order? Use the code HUNTERVALLEYPICKUP at checkout under the discount section
- We’ll notify you by email with pick up details when your order is ready for collection
🕒 Order Processing Time
- Please allow 5 to 10 business days for us to prepare your order
- Weekends and public holidays are not included in this timeframe
🔎 Track Your Order
Once your order is shipped, you’ll receive a tracking number. You can follow your parcel’s journey on the Australia Post Tracking Site.